Tim, Jonathan, and Terrell were very helpful and patient. They got me a great deal on my dream car !!! 10/10 experience!!!
Very attentive with great customer service! They were Professional & extremely pleasant. I would recommend this service & dealership to any Jeep customer!
I can not be happier with the experience I’ve had with the device department at Classic. They have been very helpful with an issue I was having with my Wrangler and after many adjustments have cleared up my issue. The repair situation was made even better by the thoroughness of JJ King who was my Service Consultant.
The enforcer did his job by keeping me informed with how my car repair was going A+
While we were getting a simple oil change, the technician was extremely diligent in the process and address all concerns including a squeak which is now resolved. He couldn’t have been nicer and more professional.
Very friendly & knowledgeable staff. My car’s issues were promptly fixed. Will definitely be back!
Jamel was very informative helpful and knowledgeable. Would recommend him to anyone.
Great service by Jamel & team
Just purchased a second Jeep from Jamal Bailey. Both times were great experiences. Solid service from him and was pleased
They went above and beyond to fix my issue with my previous purchase. They didn’t give up until I rode out of there with a brand new car
We walked in and was immediately greeted by Jenzel. He stated he would be glad to help us. We told him what we were in the market for. He took us outside and showed us some of the inventory. We spotted a beautiful royal blue Dodge Charger 💙 and he retrieved the keys and started it up. He was very professional and attentive during our process. The process to purchase the vehicle was smooth 👌. They worked with us on the price negotiations and we agreed 👍 to a price. The manager and his staff were great. I highly recommend them to anyone ...
Great experience!!! Chris W and all of his service team did a wonderful job! Very fast and efficient. He had amazing communication while my car was being serviced! 10 out of 10 stars !!!
Great experience staff did a excellent job helping me I got a great deal on my 2014 Ram highly recommend to anyone looking for a car or truck
Very professional and kind!!
I had a great experience with the service team there. Everyone was was helpful and very knowledgeable.
Ed was great. He explained everything and gave us option. Going back next week for a couple items that were ordered
Extremely polite and professional answered all my questions
Express oil change service is great!
I got there for the first time and there service is so great and quick. Thank you
Went for an oil change and it was a hassle free process. It did take a while but the waiting area was very cozy and the gentleman that helped me was very nice and attentive.
JJ was very professional and always kept me informed. Great experience with him and the dealership.
When I purchased my Jeep. I had a little hiccup. They fixed it with no problem and I didn't have to wait long. Today I took her in to get a oil change. Didn't know it also came with tire rotation aannnndd. I needed a bulb replaced. Professionalism is always on point.
Great customer service , will def be coming back !
Out of town from NJ. Stopped at Lowes. Came out and my 2021 Jeep with 4387 miles would not start. Google search lead me to call Classic Jeep of Pineville. As it was near closing 6pm, JJ, the Service Advisor took time to get my Jeep diagnosed. The battery was replaced and ready for pickup. Friendly staff. Would recommend Classic for all your servicing needs.
Ed is the best service manager in the business. Honest and up front.
Chris is the absolute BEST service leader you’ve ever had. Whatever you’re paying him, you should consider doubling it and ensure that all your Employees in the Servicea department follow his lead.
JJ in service department was incredibly helpful in diagnosis of the problem and quick expedited order to replace warrantied item.
Honest service department! Ed was wonderful. He explained everything and did try to sell me the most expensive oil change because he said my model didn't require it.
Service was quick, efficient, and covered my oil change—as in and out quickly.
Classic Dodge was great, and Ryan (I believe that was my service rep) did an amazing job letting me know the process, and fitting in a last minute inspection request. I purchased my Durango here in 2017 and the service remains top notch!
Having purchased my Jeep at another dealership-I thought I had to take it to them for warranty work. Unfortunately I did not experience great service and had to seek out another local dealership. Classic Chrysler has been phenomenal--JJ was thorough and answered all my questions. I have been pleased with my experience!
Very good customer service,very professional, done on time
🎼🤣🎸🎵🎶SING IT LOUD AND PROUD 5⭐️⭐️⭐️⭐️⭐️STARS SERVICE FROM MY DODGE CHARGER GETTING THE SERVICE FROM WHERE I BOUGHT MY CHARGER🎶
I needed a major repair and decided to try Classic Chrysler. They made the experience as painless as possible. Polite, professional and prompt. Ryan, my service adjustor, went the extra mile to help reduce the repair expense.
Annaliese was a great! She seen us pull in and immediately jumped out to help us look for the vehicle we were looking for. Ben the manager on duty was very knowledgeable and was answering our questions that we asked. Mr.Perez on the financial side was great as well. They teamed up together to help us get the vehicle we have now! Thank you so much!
My experiences at CJDR have always been wonderful!!! I'll always bring my vehicle here for service.
No inventory right now and they could have offered a beverage or something on the sales floor.
Easy scheduling; efficient service on arrival; appreciative of upcoming recommendations and no pressure tactics for service
The staff were spot all in every department.
Outstanding emergency service. I was 4 hours from home. Have disabled kids. They were so kind and reasonable. I would travel the 4 hours just for regular service. Special thanks to my tech and a manager Chris!!
Service manager extremely helpful, I called on short notice and I was taken care of Wright away, supportive, patience, caring, fluiled, understanding, professional and all levels, Many thanks to Mr BRIAN and the service tech for working on my vehicle.
Very great customer service.
Took my jeep to get serviced and everyone was very nice, straight to the point, and I was in and out in no time. Thank you!
Very good service and great communication. Thanks ,Scott
Quick and easy staff was very helpful
Well fast pass experience does the job in a timely manner didn’t have any issue for my first dealership buy
Outstanding service and timely support. Not just the best Jeep dealership service, but in general compared to local garages.
Classic Chrysler Jeep was Great with buying our new Jeep. Jamel was very helpful, knowledgeable and patient!
This car buying experience was much better than ones in the past. No pressure, they didn’t leave us sitting for hours and they answered all of our questions.
Ed and JJ in service are fantastic. Always a great experience and hassle free
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