Customer Testimonials in Pineville NC
Lily the service agent was very professional, client oriented, always checking on the clients when the car is in service. She did everything she could to ensure our service was excellent. This is the place to go for any jeep or chrysler product you have. 10/10 top od the line service!!
My service expeeience this time was great. They kept in touch with me and got the work done as promised
Highly recommend. Extremely professional and very helpful. Lily was awesome. I will continue to pray se for all my Jeep needs.
I recently purchased a Jeep Wrangler, and the entire experience was exceptional from start to finish. Mike, the BDC manager, set the tone with his responsiveness and professionalism, making me feel like a priority from my very first contact with the dealership. Jordan, my salesperson, ensured I was confident in my selection before moving forward, providing a smooth and reassuring experience. Marquavis, the finance manager, made the financing process simple and transparent. He explained every detail clearly and helped me secure a deal that I felt great about. Shortly after the purchase, I encountered an issue with the vehicle. Amanda, ...
Excellent experience with the people who served me, kind, friendly and honest. Thank you for your service
The dealership was great. They took their time to understand what we needed in a car
Factual service, great customer interface. Will always return for additional work. Like the text communication
From the moment I brought the car into the service department. I was treated like I was the only person there. Bree and JC were more than extremely helpful. The answer questions provided insight and a quote. I was called multiple times by Bree To keep me updated. The cost of the repairs came in under the quote, which was extremely pleasing.
Oil change only but they forgot to use the oil supplement I brought. Use it next time
Every thing went well and my truck was completed before the scheduled time. All good
Great experience overall with everyone here. Jordan helped us out and he was super friendly and helpful, no one was pushy at all and they got us in a beautiful car right at our budget. Yuri the sales manager was always there if we needed anything and Q the finance manager was incredibly patient and had the best attitude! Overall very happy with our experience, worth the 3 hours round trip to buy from these guys
Had a very easy experience. Made it a nice and smooth process. Everyone we worked with was great especially our salesman Damien.
Great communication,
Jordan was very kind and professional. He went out of his way to make buying a car a very positive experience! Ask for Jordan!
Friendly and courteous from the beginning of service to its end. Knowledgeable and professional personnel makes the difference every time.
Excellent excellent excellent Hailey made my experience wonderful they even took me home and pick me up for service
Awesome experience!!! Amanda and her team are outstanding. Most kept informed during whole process, everyone was super friendly and knowledgeable!! Highly recommend bringing your vehicle here for service, they will take excellent care of you!! Thanks again for the great experience.
Very friendly and helpful. So relieved I didn’t have to deal with a pushy car salesman. Very knowledgeable and once I told them what I was looking for in a vehicle they showed me what I wanted. Also they don’t haggle you with pricing
Best dealership I’ve worked with. Awesome staff and great service.
I recently bought a Jeep from here, and the whole experience was top-notch! Damian was super knowledgeable and made everything smooth and easy. He answered all my questions and really made sure I was comfortable with my decision. And a big shoutout to Q, he made the financing process a breeze! Both Damian and Q were great to work with, and I couldn’t be happier with my new Jeep.
Fantastic response time and communication.
Everything went great however did notice a little puddle of oil under my truck two days after service checked it out and the drain plug was a little loose. But other than that, everything else was great.
The dealership was fantastic! Demetrius was our salesman and he was extreme patient with us. The others , in finance were also very helpful. We love our new 2024 jeep rubicon and it’s our first one to own. We will definitely be back for another purchase for sure!
Great experience and fair market value. Ali-El-Ali gave us a wonderful experience selling our Jeep and the dealership was flexible to our needs.
Communication with the customers is a priority at Classic Chrysler Dodge Jeep Ram of Pineville. An appointment confirmation will be provided via text and email at the time of making the appointment followed by a reminder a couple days before. I waited for my vehicle and was informed a few times during my stay about the progress of the service work that needed to be done. The dealerships provides waiting areas for work and leisure as well as coffee and snacks which makes the time at the dealership very pleasant and productive!
Great people with good service …. Made it very easy for me to get car serviced
Quick service and excellent customer service on my Jeep oil change, tire rotation and inspection.
Excellent Service!!!! Extremely friendly!!!
Excellent service and very professional staff.
First time using this dealer for a repair on my 2022 3500 Ram . Overall great experience friendly and very knowledgeable tech advisors. Thank you for a great experience. 🙏🏻
Needed to plug my tire, service was fantastic and fast. Lisa was a great help the whole time!
The team at Classic Chrysler is very professional and customer service focused. My Advisor, Lilly, was a great communicator and managed my visit and repair estimates efficiently. There is a nice waiting room with snacks and Wi-fi and I was able to work while waiting for my vehicle. Overall great experience!
I can’t say enough about the team at Classic Chrysler Jeep. They were responsive, they listened and negotiated like you don’t see with many dealerships in today’s times. Top notch. Highly recommended.
Amazing experience with some warranty work on my Jeep Wrangler. The factory ran into some back order issues on my parts and Lily was in constant with me about my vehicle. I had a vacation planned and they even extended my loaner vehicle in lieu of expecting me to drive back and forth after work was completed. I purchased my vehicle here and cannot say enough for them going out of the way to accommodate the repairs and my plans. Thank you!!!
Took my vehicle in without appointment, full service and tire rotation. Little wait time, Friendly staff. Lily, at front service desk kept me informed of everything the mechanics were doing to my vehicle..My JEEP! Thanks again to all that was involved.
They were kind enough to accept dropin and complete the service the same day.
Professional and friendly staff. Lily Wall, my service advisor kept me up with the technicians work on my Jeep. Very pleased with Classic Jeep overall performance.
Just picked up a new Jeep Grand Cherokee. Customer service was fantastic and the car is beautiful. Ask for Demetrius Ward from sales. The entire experience was great overall.
I went just to look at & maybe test drive a Jeep Compass. I left with one. The experience was great, Christian & Q heard what I wanted & did not pressure me. Definitely recommend this dealership.
Great service! They make you feel valued and have an authentic approach versus just another number!
Fantastic service. In and out
Great customer care! The service consultant JJ is extremely knowledgeable and polite.
Got me in right before they closed. I’m appreciative.
Classic CDJR is always great to work with! Always very accommodating and helpful. Been to this dealership a few times for Services and will be back!
Their service was great and I love the welcoming feeling.
Outstanding experience with Demetrius Ward. Professional and actually listened to our needs for an additional RAM business truck. Would highly recommend working with Demetrius.
Demetrius was great and very helpful.
A clean, nice experience! Straightforward process! They had a nice selection of Jeep Gladiators, the Willys is the one I got! No information was excluded, everything was explained very well! Thanks to Damian, I have the truck I've wanted!
Great place!
Just spent over 6 hours with these guys making a Gladiator happen. Jordon was extremely patient and helped us with everything that he could, and Ken was right there to assist him where he needed it. These guys were very easy to work with and kept it very simple for me. Will be back.
They took care of my problem with my jeep, and JJ was awesome he made sure it got done when I was in a bind. Would recommend classic jeep service. Thanks
Amanda is the best!
Love love CCDJ, Customer for life
Service was fast and efficient. Lilly, my service advisor, was awesome!
The staff were wonderful, and I appreciate the service!
Valarie is very friendly and helpful person in making the entire buying process a great experience
I purchased a Jeep in 2021 and have been taking it to Classic Chrysler Dodge Jeep Ram of South Charlotte for a few years now. While my previous experiences at other shops for general maintenance were just okay, today's visit was exceptional. I came in for an oil change, tire rotation, and a faulty sensor, expecting a lengthy wait. The service manager, Amanda, took great care of me. She provided an accurate timeframe for the service, ensured my comfort in the lobby, and checked on me multiple times. What impressed me the most was her ability to multitask, assisting other ...
Staff was very professional and down to earth
LOVED working with Ali and Marquavis. Ali is extremely knowledgeable of the vehicles he sells and provides top notch service. Marquavis was super easy to work with as well. I would go back to this dealership again and work with both, however, I see myself in this vehicle for a long time. Would definitely recommend working with them both!
We had such a wonderful experience that we’ve decided to change from Stateline to Classic for Jeep. They went above and beyond to make sure my Jeep was taken care of and that an additional recall was completed for us. Very friendly and we felt welcomed by everyone!
Max and Ken were top notch professionals. Great car buying experience and will be back to see them.
Great experience! I had a nail in my tire and they were able to work me in w/o appt after I dropped it off. Also did an oil change. Super friendly & good communication. Really appreciate the nice experience ⭐️💫will be back!
Absolutely the best service experience! Every associate I spoke to from scheduling with Aleah, my service coordinator Lily to my shuttle driver Al; was incredibly efficient, polite and knowledgeable. Will continue to have our vehicle serviced by these professionals!
Quick easy transaction
Services were awesome!! Thank you !
William, Q, Uri made buying a new vehicle as smooth and seamless as possible. They were able to get an amazing price and have a car brought in from a sister store. Will definitely return for all future vehicles.
Had a wonderful experience working with Q and William. They worked incredibly hard to get us the vehicle we dreamed of. Highly would recommend them to a friend or family member. They were able to get us to a price point that left local competition in the dust.